Refund Policy
Defective/Broken Products:
We do not provide refunds for products that are defected or broken due to use. Please inspect your items upon receipt, and if there are any issues, contact us within 7 days of delivery.
Breakage During Shipping:
If your product arrives damaged due to shipping, please contact us within 7 days with photographic evidence of the damaged item and packaging. We will work with you to resolve the issue promptly.
No Returns or Exchanges:
We do not accept returns or exchanges for any reason other than those stated explicitly in this policy.
Contact Information:
For all shipping and refund inquiries, please contact our customer service at support@newpaksurgical.com or call { Customer Service Number }.
Please carefully review this policy before making a purchase. We appreciate your understanding and cooperation.