Refund Policy

Defective/Broken Products:

We do not provide refunds for products that are defected or broken due to use. Please inspect your items upon receipt, and if there are any issues, contact us within 7 days of delivery.

Breakage During Shipping:

If your product arrives damaged due to shipping, please contact us within 7 days with photographic evidence of the damaged item and packaging. We will work with you to resolve the issue promptly.

No Returns or Exchanges:

We do not accept returns or exchanges for any reason other than those stated explicitly in this policy.

Contact Information:

For all shipping and refund inquiries, please contact our customer service at support@newpaksurgical.com or call { Customer Service Number }.

Please carefully review this policy before making a purchase. We appreciate your understanding and cooperation.