Terms and Conditions

Terms and Conditions for www.newpaksurgical.com:

Acceptance of Terms:

By accessing and using www.newpaksurgical.com, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using the website.

Product Information:

We strive to provide accurate and up-to-date product information. However, we do not guarantee the completeness or accuracy of the information on our website. Prices and availability are subject to change without notice.

Order Acceptance:

Your order is an offer to purchase our products. We reserve the right to accept or decline orders for any reason. Upon order acceptance, you will receive an email confirmation.

Payment:

Payment is required at the time of order placement. We accept [list accepted payment methods]. Your order will be processed once payment is confirmed.

Shipping:

Refer to our Shipping Policy for information on processing times, shipping methods, and costs. We are not responsible for delays or issues caused by the shipping carrier.

Refund Policy:

Review our Refund Policy for information on defective/broken products, breakage during shipping, and our no returns/exchanges policy.

Intellectual Property:

All content on www.newpaksurgical.com, including text, graphics, logos, images, and software, is the property of New Pak Surgical and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

Privacy:

We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices.

Termination of Access:

We reserve the right to terminate or restrict your access to www.newpaksurgical.com for any reason, without notice.

Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of The Islamic Republic of Pakistan. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [your jurisdiction].

Changes to Terms:

We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review this page periodically for changes.

If you have any questions or concerns about these terms and conditions, please contact us at support@newpaksurgical.com.

Last updated: 29 January 2023

This is a sample page.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.